A Guide to Navigating the Healthcare System

Preparing for a successful visit

Choosing the right provider

  • Research and assess if the provider has experience with your community

  • Ask key questions:

    • Have you worked with this population before?

    • Who do you collaborate with?

  • Consider provider success rates with interventions relevant to your needs

Preparing for your appointment

  • Track your symptoms to provide accurate information

  • Clearly understand the purpose of your visit

  • Write down specific questions ahead of time for clarity

  • If possible, bring a trusted companion to the appointment for support


During The Appointment - Key Actions

Documentation is Key

  • Write down the diagnosis provided by the healthcare provider

  • Document any new treatments, medications, or tests conducted during the visit

  • Keep a record of protocols or instructions given by the provider

    Clarifying Recommendations

  • Ask the provider why the intervention has been prescribed or recommended

  • Inquire about the benefits and risks associated with the suggested intervention

  • Understand the potential consequences if the recommended steps are not followed

  • Considering Alternatives

  • Discuss with the provider if there are alternative interventions

  • Understand the pros and cons of each option

  • Ensure you are an active participant in decisions about your healthcare

  • Advocate for your preferences and communicate any concerns


Post-Appointment Essentials

Scheduling Follow -Up Appointments

  • Write down the time and date of any follow-up appointments before leaving

  • Confirm any necessary arrangements for subsequent visit

    Communication Channels

  • Ask about the best ways to contact your provider in case of questions or concerns

  • Ensure you have clear information on how to reach out for ongoing support


Future Visits

Preparing for Future Visits

  • Inquire about anything you can do to better prepare for your next visit

  • Seek guidance on lifestyle changes or information gathering that may enhance your next appointment

Open Dialogue Canada

Open Dialogue Canada is a platform for Healthcare Providers committed to improving the quality of care experienced by Black, Indigenous and People of Colour (BIPOC). We will build the capacity of the healthcare sector to address the impacts of racism through education, dialogue and engagemen

https://www.opendialoguecanada.com/